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Privacy Policy

Privacy Policy

Introduction

Welcome to https://zamzama.karachi-pakistan.com (hereafter referred to as ‘Zamzama’, ‘the Company’, or ‘we’). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, management, and utilization of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and the updated California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of Zamzama, including our website at https://zamzama.karachi-pakistan.com, associated mobile applications, online services, and products offered under our domain. However, it is crucial to emphasize that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides interactions when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with communications from Zamzama, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

Zamzama collects several types of personal data, including:

  1. Account Information: Details related to user accounts, including usernames, email addresses, and account creation dates.
  2. Payment Information: Credit card details, payment history, and billing addresses used for transactions.
  3. Financial Information: Data related to users’ financial status or transactions, such as bank account information (if provided).
  4. Purchase Information: Records of products or services purchased, including quantities, dates, and associated costs.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for authentication and service delivery.
  6. Location Data: Geographic data from users’ devices to provide location-based services (with user consent).
  7. Feedback: User responses to surveys, feedback forms, or product reviews.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts.
  9. Product Information: Search history, preferences, and interactions with products on our platform.

We collect this data through various methods: user input forms, account settings, direct interactions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Zamzama employs cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These cookies enable core functionalities of our website, such as account login, secure transactions, and page navigation.
  2. Preference: They remember users’ preferences, language settings, and customization choices to enhance user experience.
  3. Analytics: Analytics cookies help us understand how visitors engage with our site, enabling us to optimize content and functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

Zamzama retains personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when data is no longer needed for the initial purpose, we delete or anonymize it from our systems. This process ensures that your information remains secure and confidential.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data:

  • Encrypted Communication: All data transmissions are encrypted using SSL/TLS protocols to safeguard sensitive information during transit.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf, ensuring confidentiality and integrity.

Children’s Privacy

Zamzama does not intentionally collect or solicit personal data from children under the age of 18 (or the legal age limit in applicable jurisdictions). Our services are designed for a general audience, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to restrict the processing of your personal data under specific circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your request as soon as possible and within the legally prescribed timeframe.

Changes to Policy

Zamzama reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For inquiries, subscription cancellation requests, or questions related to data privacy, please contact us: